Plain English summary: LifeCapsule stores your personal and financial information so you can share it with trusted people if you become incapacitated or pass away. We take this responsibility seriously — your data is encrypted, never sold, and only delivered to contacts you explicitly designate, when the trigger conditions you set are met.
LifeCapsule ("LifeCapsule", "we", "our", or "us") is operated by LifeCapsule Pte. Ltd., a company incorporated in Singapore. We provide the LifeCapsule mobile application ("App") and related services ("Services") available on iOS and Android.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our App and website at www.wx-work.link.
By using LifeCapsule, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our Services.
When you create an account and use LifeCapsule, you may provide:
When you use the App, we automatically collect:
We use the information we collect to:
We never use your Vault contents (financial details, letters, documents, identity information) for marketing, advertising, or any purpose other than delivering your capsule to your designated contacts when you intend it to be delivered.
Our legal bases for processing your data (under applicable data protection laws including Singapore's PDPA) include: your consent, the performance of our contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations.
We do not sell your personal data. We share your information only in the following circumstances:
When your inactivity countdown expires, we deliver the contents of your capsule — including the information and messages you have chosen to share — to the emergency contacts you have explicitly designated. This is the core function of the Service and occurs only when triggered by your chosen conditions.
We share data with third-party service providers who help us operate the Services, all of whom are contractually bound to protect your data:
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, who will be bound by this Privacy Policy.
Your data is stored on AWS infrastructure in the Singapore (ap-southeast-1) region. We implement the following security measures:
While we take all reasonable steps to protect your data, no method of transmission or storage is 100% secure. We encourage you to use a strong, unique password and to keep your device secure.
We retain your personal data for as long as your account remains active or as needed to provide you with our Services. Specifically:
You may request deletion of your account and data at any time by contacting us at privacy@lifecapsule.app.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@lifecapsule.app. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction (in Singapore: the Personal Data Protection Commission — www.pdpc.gov.sg).
LifeCapsule offers optional paid subscription plans (Premium and Family) available through Apple's App Store and Google Play. All payment processing is handled by Apple or Google respectively — we do not receive or store your payment card details.
Subscription billing, renewals, and cancellations are managed by Apple or Google in accordance with their respective terms of service. We use RevenueCat to verify and manage your subscription entitlements.
For subscription-related queries, refunds, or cancellations, please refer to:
RevenueCat's privacy policy is available at www.revenuecat.com/privacy.
LifeCapsule is not intended for use by children under the age of 17. We do not knowingly collect personal data from children under 17. If we become aware that we have collected personal data from a child under 17 without verified parental consent, we will take steps to delete that information promptly.
If you believe we may have collected data from a child under 17, please contact us at privacy@lifecapsule.app.
Our Services integrate with or rely on certain third-party services. This Privacy Policy does not cover third-party services. We encourage you to review their privacy policies:
The LifeCapsule website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of LifeCapsule after changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LifeCapsule Pte. Ltd.
Privacy enquiries: privacy@lifecapsule.app
General support: hello@lifecapsule.app
Website: www.wx-work.link